Terms and Conditions

Last updated: 2025-09-01

We are Own Shop (“Company,” “we,” “us,” “our”), a company registered in India at Ho No 1215 Near Balaji Medical, Kapashera, Delhi 110097.
We operate the website http://www.ownonlineshop.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
You can contact us by phone at +918377076377 / +918375862907, email at contact@ownonlineshop.com, or by mail to Ho No 1215 Near Balaji Medical, Kapashera, Delhi 110097, India.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Own Shop, concerning your access to and use of the Services.
By accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms; if you do not agree, you are expressly prohibited from using the Services and must discontinue use immediately.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are expressly incorporated herein by reference.
We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason; we will alert you by updating the “Last updated” date, and you waive any right to receive specific notice of each such change.
It is your responsibility to periodically review these Legal Terms to stay informed of updates; continued use after posting of revised Legal Terms constitutes acceptance.
All users who are minors in their jurisdiction (generally under the age of 18) must have permission of, and be directly supervised by, a parent or guardian to use the Services; if a minor, a parent or guardian must read and agree to these Legal Terms prior to use.
We recommend printing a copy of these Legal Terms for records.

1. Our services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
Accordingly, those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. Intellectual property rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.
The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “Prohibited Activities” section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out herein, please address your request to: contact@ownonlineshop.com; any permission requires identifying us as owners or licensors and ensuring proprietary notices are visible.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the “Prohibited Activities” section carefully prior to using our Services to understand the rights you give us and the obligations you have when you post or upload any content through the Services.
Submissions: By directly sending any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission; we own the Submission and may use it for any lawful purpose without acknowledgment or compensation.
Contributions: The Services may invite participation (e.g., blogs, message boards, forums) where content and materials, including text, media, comments, reviews, ratings, and personal information (“Contributions”), may be created or posted; any publicly posted Submission is treated as a Contribution.
License: By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide license to use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and exploit your Contributions (including name and voice), to prepare derivative works, and to sublicense, in any media and channels.
This license includes our use of your name, company name, franchise name, and any provided marks and images; moral rights are waived to the extent permitted by law.
Responsibility: You confirm compliance with “Prohibited Activities,” waive moral rights to the extent permitted, warrant originality or necessary licenses/rights, and warrant Contributions are not confidential; you agree to reimburse losses resulting from breaches, third-party rights violations, or applicable law breaches.
We may remove or edit Contributions at any time without notice if considered harmful or in breach, and may suspend or disable accounts and report to authorities.
Copyright: If believing any material on or through the Services infringes a copyright, see “Copyright Infringements.”

3. User representations

By using the Services, you represent and warrant that: (1) registration information submitted is true, accurate, current, and complete and will be updated as necessary; (2) you have the legal capacity and agree to comply with these Legal Terms; (3) you are not a minor or have parental permission if a minor; (4) you will not access the Services through automated or non-human means; (5) you will not use the Services for any illegal or unauthorized purpose; and (6) your use will not violate any applicable law or regulation.
If information provided is untrue, inaccurate, not current, or incomplete, we may suspend or terminate the account and refuse any current or future use of the Services.

4. User registration

Registration may be required to use the Services; passwords must be kept confidential and you are responsible for all use of the account.
We may remove, reclaim, or change a username at our discretion if inappropriate, obscene, or objectionable.

5. Products

We strive to display product colors, features, specifications, and details accurately, but do not guarantee accuracy, completeness, reliability, currency, or error-free presentation; displays may not reflect actual colors/details.
All products are subject to availability and may be discontinued at any time; prices for all products are subject to change.

6. Purchases and payment

We accept: Visa, Mastercard, American Express, Discover, UPI, Digital Wallets (Paytm, PhonePe, Amazon Pay, etc.), and Net Banking/Bank Transfers (NEFT, IMPS, RTGS).
Provide current, complete, and accurate purchase/payment information and update as needed; sales tax may be added and prices may change; all payments are in Indian rupees.
Pay all charges at prevailing prices plus any shipping fees and authorize charging of the chosen payment provider; pricing errors may be corrected even after payment is requested or received.
Orders may be refused, limited, or canceled at our discretion, including by customer account, payment method, or billing/shipping address, and orders by dealers, resellers, or distributors may be limited or prohibited.

7. Subscriptions

Billing and renewal: Subscriptions continue and automatically renew unless canceled; recurring charges are authorized until cancellation, with billing cycles daily, monthly, weekly, or annually.
Free trial: A 15-day free trial is offered to new users; the account is not charged and the subscription is suspended until upgraded to a paid version at the end of the trial.
Cancellation: Cancel anytime via the contact information provided; cancellations take effect at the end of the current paid term (questions to contact@ownonlineshop.com).
Fee changes: Subscription fees may change and changes will be communicated per applicable law.

8. Return policy

Please review the Return Policy prior to making purchases: http://www.ownonlineshop.com/Return.

9. Prohibited activities

The Services may not be used for any purpose other than those made available, and not for commercial endeavors except those endorsed or approved by us.
As a user of the Services, you agree not to: systematically retrieve data or content to compile a database without permission; trick or mislead us or users (especially to obtain sensitive information); circumvent or interfere with security features; disparage or harm us or the Services; use information to harass, abuse, or harm others; misuse support or submit false reports; use the Services inconsistently with applicable laws; engage in unauthorized framing or linking; upload/transmit viruses, Trojans, or disruptive material (including spamming); engage in automated use (scripts, bots, data mining); delete proprietary notices; impersonate others or use another’s username; upload/transmit passive or active collection mechanisms (gifs, 1x1 pixels, web bugs, cookies, spyware); interfere with or burden the Services or connected networks; harass or threaten employees/agents; bypass access measures; copy or adapt software code; reverse engineer except as permitted by law; use or distribute automated systems (spider, robot, scraper, offline reader, unauthorized scripts); use a buying/purchasing agent; collect emails/usernames for unsolicited email or create accounts by automated means or under false pretenses; compete with us or use Content for revenue-generating or commercial enterprises; advertise or offer goods/services via the Services; sell or transfer your profile.

10. User generated contributions

The Services may invite participation (blogs, boards, forums, etc.), allowing Contributions viewable by others and treated as non-confidential and non-proprietary.
By creating or making available Contributions, you represent and warrant rights, consents, and lawful status, including non-infringement, truthfulness, and appropriateness; prohibited aspects include unsolicited advertising, obscene/abusive content, harassment or threats, privacy violations, child-protection violations, offensive comments related to protected traits, and any violations of these Legal Terms or applicable law.
Any use violating the foregoing may result in termination or suspension of rights to use the Services.

11. Contribution license

By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, distribute, and create derivative works, and to grant and authorize sublicenses.
This license applies to any form, media, or technology now known or hereafter developed, and includes our use of your name, company/franchise name, and marks; moral rights are waived, and we do not assert ownership over Contributions.
We may edit, redact, re-categorize, pre-screen, or delete Contributions at any time at our sole discretion, with no obligation to monitor.

12. Guidelines for reviews

Reviews must reflect firsthand experience; avoid offensive or discriminatory language; avoid references to illegal activity; and competitors should not post negative reviews.
Do not make legal conclusions, post false or misleading statements, or organize campaigns to influence reviews; we may accept, reject, or remove reviews at our discretion and are not liable for review content.
By posting a review, a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable license is granted to reproduce, modify, translate, transmit, display, perform, and distribute review content.

13. Services management

We may: monitor for violations; take legal action; restrict/disable Contributions; remove burdensome files/content; and otherwise manage the Services to protect rights and ensure proper functionality.

14. Privacy policy

We care about data privacy and security; please review our Privacy Policy: http://www.ownonlineshop.com/Privacy, which is incorporated into these Legal Terms.
The Services are hosted in India; by accessing from other regions with differing data laws, continued use constitutes consent to data transfer to and processing in India.

If any material on or through the Services infringes a copyright you own or control, immediately notify us using the contact information below (a “Notification”); a copy may be sent to the poster.
Be advised misrepresentations in a Notification may result in liability for damages; consider consulting an attorney if unsure.

16. Term and termination

These Legal Terms remain in effect while you use the Services.
Without limiting any other provision, we may, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or no reason, including for breach of any representation, warranty, covenant, or law/regulation.
We may terminate use or participation or delete your account and any content or information you posted at any time without warning, in our sole discretion.
If terminated or suspended, you are prohibited from registering a new account under your name or any third party’s name; we reserve the right to pursue civil, criminal, and injunctive remedies.

17. Modifications and interruptions

We may change, modify, or remove contents of the Services at any time for any reason at our sole discretion without notice, and have no obligation to update information.
We may modify or discontinue all or part of the Services without notice at any time and will not be liable for modifications, price changes, suspension, or discontinuance.
Availability is not guaranteed; maintenance or issues may cause interruptions, delays, or errors; we have no liability for loss or inconvenience due to downtime or discontinuance; nothing obligates us to maintain/support the Services or supply corrections, updates, or releases.

18. Governing law

These Legal Terms are governed by the laws of India, and the courts of India have exclusive jurisdiction to resolve disputes arising in connection with these Legal Terms.

19. Dispute resolution

Informal negotiations

Parties agree to attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration, commencing upon written notice.

Binding arbitration

Any dispute arising out of or in connection with these Legal Terms shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to its Rules; three (3) arbitrators; seat New Delhi, India; language Hindi/English; governing law India.

Restrictions

Arbitration is limited to the dispute between the parties individually; no joinder with other proceedings, no class actions, and no representative actions to the fullest extent permitted by law.

Exceptions

Not subject to informal negotiations or arbitration: disputes to enforce or protect intellectual property rights; disputes related to theft, piracy, invasion of privacy, or unauthorized use; and claims for injunctive relief; such disputes proceed in a court of competent jurisdiction per the jurisdiction clause.

20. Corrections

Information on the Services may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information; we reserve the right to correct and update without prior notice.

21. Disclaimer

The Services are provided on an “AS-IS” and “AS-AVAILABLE” basis and use is at your sole risk; to the fullest extent permitted by law, all warranties, express or implied, are disclaimed, including merchantability, fitness for a particular purpose, and non-infringement.
We make no warranties regarding accuracy or completeness of the Services’ content or linked content and assume no liability for errors, personal injury or property damage, unauthorized access, interruptions, bugs/viruses, or content errors/omissions leading to loss or damage.
We do not warrant, endorse, guarantee, or assume responsibility for any third-party product/service advertised or offered via the Services or linked sites and are not a party to transactions with third-party providers; exercise judgment and caution.

22. Limitations of liability

In no event will we or our directors, employees, or agents be liable for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, or loss of data, arising from use of the Services, even if advised of possibility.
Notwithstanding anything to the contrary, our liability to you for any cause whatsoever, regardless of form of action, is limited to the amount paid, if any, by you to us during the three (3) month period prior to any cause of action arising; certain laws may not allow these limitations, and additional rights may apply.

23. Indemnification

You agree to defend, indemnify, and hold us harmless, including subsidiaries, affiliates, officers, agents, partners, and employees, from losses, damages, liabilities, claims, or demands (including reasonable attorneys’ fees) made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) breach of your representations and warranties; (5) violation of third-party rights, including intellectual property; or (6) overt harmful acts toward other users.
We may assume exclusive defense and control of matters subject to indemnification at your expense, and you agree to cooperate; we will use reasonable efforts to notify you of claims subject to this indemnification.

24. User data

We maintain certain data transmitted to the Services for performance management, as well as usage-related data; routine backups occur, but you are solely responsible for all data transmitted or related to activity using the Services.
We have no liability for any loss or corruption of such data, and you waive any right of action arising from such loss or corruption.

25. Electronic communications, transactions, and signatures

Visiting the Services, sending emails, and completing online forms constitute electronic communications; you consent to receive electronic communications and agree that electronic agreements, notices, disclosures, and records satisfy legal writing requirements.
You agree to electronic signatures, contracts, orders, and delivery of notices, policies, and records of transactions initiated or completed by us or via the Services, and waive rights requiring original signatures or non-electronic records or payments/credits.

26. SMS text messaging

Program description: By opting into any Own Shop text messaging program, you expressly consent to receive text messages (SMS) to your mobile number, which may include account alerts, order updates, marketing communications, special offers, and responses to inquiries.
Opting out: Reply “STOP” to cease receiving SMS messages; a confirming SMS may be sent.
Message and data rates: Message and data rates may apply per your carrier and mobile plan.
Support: For questions or assistance, email contact@ownonlineshop.com or call +918377076377 / +918375862907.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on or in respect to the Services constitute the entire agreement and understanding between you and us.
Failure to exercise or enforce any right or provision is not a waiver; these Legal Terms operate to the fullest extent permissible by law, and we may assign any or all rights and obligations at any time.
We are not responsible for loss, damage, delay, or failure to act caused by any cause beyond reasonable control; unlawful, void, or unenforceable provisions are severable and do not affect the validity and enforceability of remaining provisions.
No joint venture, partnership, employment, or agency relationship is created; these Legal Terms will not be construed against us as drafter, and defenses based on electronic form or lack of signatures are waived.

28. Contact us

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, contact:
Own Shop
Address: Ho No 1215 Near Balaji Medical, Kapashera, Delhi 110097, India
Phone: +918377076377 or +918375862907
Email: contact@ownonlineshop.com